Refund policy

We offer a refund on any items purchased on – they must be returned in the original condition (unworn, unwashed, with tags still attached) and received within 21 days of purchase (i.e. from the date listed on your receipt). Proof of purchase is required for all returns and shipping costs must be covered by the customer. Unfortunately, we are unable to refund the initial postage costs on all domestic or international orders.

Please note that all bralettes, swimwear, gift cards, and final sale items are non-returnable. For marked down or sale items, we can only refund in store credit. Rising Lotus monitors returns to identify potential misuse or abuse of our return policies. We reserve the right to refuse service to anyone.    


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your request. After everything is checked and all good, you will receive your refund in the original form of payment approximately 5-7 business days.


If you haven’t received a refund yet, please kindly check your bank account again. If you still don’t see it, please contact your credit card company, it may take some time before your refund is officially posted. If still no luck, then please contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of the above and you still have not received your refund yet, please contact us at

Rising Lotus Limited reserves the right to make amendments to any of the above Returns Policy.